Integrated Voice/IVR/Video Conferencing Solutions
Extendible Voice Solutions
Voice Services Features (Cloud option available)
Manage inbound and outbound call:
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Inbound Call Management
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Inbound/Outbound Call Flow, Routing and Agent Grouping
Flexible control for inbound and outbound call
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Voice Mail
Access voice message from any phone device, AbleChat and Email
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Follow Me
Pickup phone call in your mobile phone or AbleChat when you are out of office
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Call Center Auto Dialer
Manage calling lists in a centralized database
Do-Not-Call database
Calling list assigning rules control
Multiple campaigns
Call outcome and detail report
Performance reporting
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Voice/Video Conference
Virtual conferencing over IP Phone, Mobile Phone, AbleChat, PC and Mac
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Call Logging / Voice Recording
Tracking call logs, voice records in Web Management Portal
Integrated with your application:
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Voice Call API:
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Click-to-Call API:
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Verification API:
Benefits:
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Dynamic reduction of operation cost
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Improve productivity with call automated
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Improve customer service
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Saving in overhead costs......
Customize your voice solutions:
